Return Policy

LARIANY — RETURN & REPAIR POLICY

At Lariany, each piece is crafted with care and attention to detail. To ensure a

transparent and premium experience, please review the following policies regarding

returns, exchanges, and repairs.

1. Returns & Exchanges (Non-Custom Jewelry)

For ready-made jewelry (non-custom pieces):

Eligibility

·  Returns or exchanges are accepted within 7–14 days of delivery (choose your

preferred timeline).

• Item must be:

Unworn

In original condition

With all packaging and certificates (including diamond reports)

Not Eligible for Return

·       Earrings (for hygiene reasons)

·       Any item that shows wear, damage, or alteration

·       Items without their original certificates

·       Sale or clearance items 

Refund Method

·       Refunds are issued to the original payment method.

·       Original shipping costs are non-refundable.

·       Lariany is not responsible for return shipping costs unless the item arrived damaged or incorrect.

2. Custom Orders (FINAL SALE)

All custom, personalized, and made-to-order pieces are final sale.

This includes:

·       Engraved pieces

·       Rings made to specific size

·       Custom-designed jewelry

·       Any work using client-provided stones

No cancellations, refunds, or exchanges are accepted once production begins.

3. Warranty & Repair Policy

Lariany offers a 6-month craftsmanship warranty that covers manufacturing

defects only.

✔

 Covered Under Warranty

·       Loose stones due to improper setting

·       Issues with soldering or structural defects

·       Malfunctioning clasps due to workmanship

·       Repairs are free within the 6-month warranty window.

❌

 Not Covered Under Warranty

·       Damage caused by impact, dropping, or bending

·       Scratches or normal wear

·       Lost stones from prongs worn down over time

·       Damage caused by another jeweler

·       Chemical or water damage

·       Tarnishing of sterling silver

***If another jeweler alters the piece, the warranty becomes void.

4. Lifetime Repair Services (Outside Warranty)

Repairs after the 6-month warranty period are available for a fee.

Prices depend on materials and labor.

Common services:

·       Ring resizing

·       Stone tightening

·       Stone replacement

·       Polishing and cleaning

·       Chain or clasp repair

You’ll receive a quote before any work begins.

5. Stone Replacement

If a stone is lost due to manufacturing defect (rare), the replacement is free within 30 days.

If it is lost due to wear and tear, misuse, impact, or bent prongs, replacement is a paid

service.

6. Resizing Policy

·       One complimentary resizing is offered within 30 days of delivery (if the design allows

resizing).

·       Eternity bands, certain delicate settings, and tension rings cannot be resized.

·       Additional resizes incur a fee.

7. Shipping Policy for Repairs

·       Client is responsible for safely shipping the item to Lariany for repair.

·       Always ship insured and with tracking.

·       Return shipping with insurance will be added to the repair invoice.

If the repair is covered under warranty, return shipping may be complimentary (your

choice).

8. Inspection Period

Clients must inspect all jewelry upon delivery. Any concerns must be reported within 48

hours so they can be addressed promptly.

9. Using Client-Owned Stones (If Offered)

If the Client requests use of their own gemstones:

·       Lariany is not responsible for loss, damage, or chipping during setting.

·       Vintage or fragile stones may not be eligible for certain settings.

10. Contact for Repairs or Concerns

Clients may request repairs by contacting:

info@lariany.com